Strategic Growth for Your Automotive BDC: Unlocking Sales with Comparable Vehicles Why Comparable Vehicles Are a Strategic Lever for Your Automotive BDC In today’s volatile automotive retail environment, operational efficiency is everything — especially for your automotive BDC. With lead costs rising and inventory shifting quickly, GMs and BDC directors
Unlock Automotive BDC Success: The Power of Comparables When a customer submits a lead on a vehicle, it might seem straightforward: they want that exact car. But the reality is more complex — and understanding this can dramatically improve your Business Development Center’s (BDC) lead-to-sale success. Mary’s Story: A Common
Unlock the Truth: Automotive BDC Leads per Shopper Plus: How the Automotive Industry Defines Duplicate Leads In today’s digital-first car buying journey, customers are submitting more leads than ever before. With dozens of platforms and tools available—from manufacturer websites to third-party marketplaces—it’s not uncommon for car shoppers to reach out
AI in Automotive BDCs: A Breakthrough for Buyers AI in Automotive BDCs: A Breakthrough for Buyers In the ever-evolving landscape of automotive retail, artificial intelligence (AI) is transforming automotive BDC operations and reshaping how consumers interact with dealerships. From AI-powered calls and texts to personalized email communications, AI is enhancing
Automotive BDC Tips: Ultimate Way to Follow Up in 2025 In 2025, automotive sales are more digital, data-driven, and customer-focused than ever. Whether you’re running a small automotive BDC at a car dealership or overseeing operations at a multi-location group, one question still rules your sales strategy: What’s the best
Optimizing Your Automotive BDC Strategies for Success In the fast-paced world of automotive sales, a well-structured Business Development Center (BDC) can be the difference between success and stagnation. A BDC serves as the bridge between potential customers and sales representatives, ensuring that leads are nurtured and converted effectively. This article
8 Automotive BDC Best Practices To Tune Up Your Dealership in 2025 The best way to ease dealership angst and stress is to add these 8 BDC Best Practices to the sales arsenal. The term BDC has evolved through the years, but most recently the term BDC can be described
The Automotive BDC has always been a crucial component of a dealership’s success, responsible for handling customer inquiries, setting appointments, and ensuring consistent communication between sales teams and potential buyers. Traditionally, BDC teams operated like call centers, managing outbound and inbound calls and nurturing leads until they converted into
What is a BDC? Understanding the Backbone of Dealership Sales In the automotive industry, success often hinges on more than just having the right inventory or a sleek showroom. Behind the scenes, there’s a powerhouse that drives customer engagement, nurtures leads, and ensures smooth communication between potential buyers and the
