U.S. Privacy Notice
Updated December 13, 2024
Introduction
Your privacy matters to us at BDC.ai. This Privacy Notice (“Notice”) explains the personal information we collect, use, and share. It applies to our website, services, and communications. If you have any questions about this Notice, please contact us at support@bdc.ai.
Who we are
We are BDC.ai, a company that helps automotive dealerships improve their sales and customer engagement through AI-powered tools. References to “we,” “us,” and “our” refer to BDC.ai. We can be reached at:
BDC.ai
Attn: Data Privacy
601 W Fort St
Detroit, MI 48226
Email: support@bdc.ai
What information we collect
Consumers (Website Visitors of Our Customers):
If you interact with a website using BDC.ai tools, we may collect:
Your IP address and geographic location (derived from IP).
Browser details and device information.
Pages visited and time spent on them.
We do not collect personal information like your name or email unless you choose to provide it.
Customers (Businesses Using BDC.ai Services):
We may collect:
Contact details (name, email, phone number).
Business information and billing details.
Usage data of BDC.ai tools.
Prospective Customers (Visitors to BDC.ai’s Website):
If you submit a contact request, we may collect:
Your name, email, and any message you send us.
How we use your information
We use the information collected to:
Help businesses improve customer engagement and performance.
Respond to inquiries and provide support.
Administer accounts and deliver performance reports.
Market services directly or via third-party providers.
Enhance and optimize the use of BDC.ai tools.
We may monitor and store communications (e.g., emails, texts, or calls) facilitated through BDC.ai tools to improve services and assist customers.
Sharing your information
We may share your data with:
Dealerships and businesses using our tools for reporting and insights.
Resellers and third-party vendors that help deliver our services.
Geolocation providers to determine location data.
Ad partners (e.g., Criteo) to display targeted advertisements.
For more information about cookies and ad targeting, refer to our Cookie Notice.
Data retention
We retain your data, including records of calls or messages, only as long as necessary to provide services, comply with legal obligations, or fulfill legitimate business needs.
Your rights and choices
You have control over your data:
Access and Updates: Customers and Prospective Customers may access or update their account information by emailing support@bdc.ai.
Opt-Out: Consumers may opt out of receiving AI-driven communications (email, SMS, or calls) by following the instructions provided or replying with “STOP.”
Opting out will not affect non-promotional updates, such as account notifications.
Contact us
If you have any questions or concerns about this Notice, please contact:
BDC.ai
Attn: Data Privacy
601 W Fort St
Detroit, MI 48226
Email: support@bdc.ai